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Julie Fergus
State of STRs - Be Prepared
Independent short-term vacation rentals are under attack in all states. This post focuses on New Hampshire, that state that I operate my...
102 views

Julie Fergus
Time to Differentiate!
It is no secret that the vacation rental industry is saturated. Supply is high; this means lots of competition to get a potential guest's...
14 views


Julie Fergus
Communcation with Guests
As a seasoned vacation rental owner, I know that communication with guests is of the utmost importance. I follow a structured...
84 views


Julie Fergus
How to Clean a Vacation Rental
Cleaning a vacation rental is different than cleaning a private residence. The key difference is a paying guest will arrive to the home...
37 views

Julie Fergus
Short-term Rentals Long-term Planning
It is no secret now, "they" are coming after your vacation rental! Do you have a plan B? I have been shocked at the speed at which towns...
24 views


Julie Fergus
Decisions, decisions.
Is critical thinking a lost skill? It is my opinion that many people may have never learned how to think critically. This opinion is...
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Julie Fergus
Advice for Newbies - DIY Pre-Season Prep
Being in control of your vacation rental is the most important element for a successful venture. I have been a DIY vacation rental owner...
25 views

Julie Fergus
Make Guests Feel Welcome
Travelers have made an effort to book and travel to your property. Show appreciation for that by having something for them upon arrival....
126 views


Julie Fergus
Advice for Newbies - Design
Good design is important for all businesses in some form; the vacation rental requires good design. As a professional home designer and...
94 views


Julie Fergus
Advice for Newbies - Choose Property Wisely
With fifteen years of vacation rental ownership and management I have advice and insight to share. I was fortunate to create my first...
52 views


Julie Fergus
Patience and Anger-Management Required
People are vacationing again; mainly in rural, lake, mountain, beach locations. While most guests are great there are many that are not....
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Julie Fergus
Summer Rental Season After COVID-19 Lockdown
From my view in a summer resort area of New Hampshire, travelers are back. Once all of the cancellations were done, our places booked...
11 views


Julie Fergus
Life After Lockdown
Those months of lockdown were difficult for many. Vacation / short term rental owners likely thought it was tragic. One of our rentals...
50 views


Julie Fergus
How to Avoid Complaints and Guest Disappointment
Set expectations. What do I mean? Well, guests are on vacation and they want to have a great experience. When guests don’t love your...
185 views


Julie Fergus
Are guests making you mad?
Do you allow guests to push your buttons, stress you out, or annoy you? It might be your ego, not your guests taking the fun out of...
37 views


Julie Fergus
Screening Guests
Whether using HomeAway, Airbnb, or other listing platform you can screen your guests. First, you must turn off automatic booking....
64 views


Julie Fergus
Managing Your Reservation Calendar -Analog vs. Digital
Analog Version Managing your calendars over multiple OTAs is easier than you might think, unless you have instant book. I know the OTAs...
24 views


Julie Fergus
Self-Sufficient Guests
Should guests be self-sufficient or should they get more service? Whichever way you want to set up your rental is up to you. It is...
48 views


Julie Fergus
9 Steps to Stain-Free Towels and Sheets
Facebook groups for vacation rental and short-term rental owners have lots of discussion about stains left by guests on sheets and...
665 views

Julie Fergus
Book Guests Directly
Getting direct bookings has its benefits. What I like most is that I have real security deposit that I control and do not have to submit...
31 views
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